Automatic intelligent counting and packaging machine perfect after-sales service

Professional installation and commissioning: After purchasing the equipment, professional technicians will come to install and commission the equipment to ensure that the equipment runs smoothly and reaches the best working state, and provide on-site training for operators to familiarize them with the equipment operation process.

Regular return visits and maintenance: The after-sales team will return customers regularly to understand the use of the equipment, eliminate potential problems in a timely manner, provide equipment maintenance suggestions, and extend the service life of the equipment. The return visit cycle is usually once a month.

Quick response maintenance: Set up a 24-hour service hotline. Once the equipment fails, the maintenance personnel will respond within 1 hour and rush to the site to solve the problem to minimize downtime losses.

Sufficient spare parts supply: Establish a complete spare parts library to reserve commonly used and vulnerable spare parts to ensure that customers can obtain the required spare parts in a timely manner and ensure the normal operation of the equipment.